Shipping and Delivery Policy

Introduction

This Shipping and Delivery Policy applies to the services offered by DelegateIT. Our goal is to provide a seamless and efficient delivery experience for our clients. Please read this policy carefully to understand our shipping and delivery practices.

Service Delivery

  1. Service Area
  • Our services are available to clients within around the globe. If you are unsure whether we can deliver to your location, please contact our customer support team before placing an order.
  1. Service Scheduling
  • Upon confirmation of your order, we will schedule the delivery of services based on availability and your preferred time slots. Our team will contact you to finalize the schedule.
  • We strive to accommodate your preferred schedule, but availability is subject to change based on demand and operational capacity.
  1. Delivery Method
  • Services will be delivered either remotely or on-site, depending on the nature of the service and your preference. Remote services will be conducted via online platforms, while on-site services will be provided at the client’s specified location.

Delivery Timeframe

  1. Standard Delivery
  • Services are typically delivered within 7-15 days from the order confirmation, subject to availability.
  • You will receive an estimated delivery time during the scheduling process. We aim to meet this estimate but cannot guarantee exact times due to unforeseen circumstances.
  1. Expedited Delivery
  • Expedited delivery options are available for certain services. Please contact our customer support team for availability and additional charges.

Fees and Charges

  1. Delivery Fees
  • Standard delivery is included in the service fee unless otherwise specified.
  • Expedited delivery and delivery to locations outside our standard service area may incur additional charges.
  1. Payment Terms
  • Payment for services, including any applicable delivery fees, is required upon order confirmation. We accept UPI/Bank Transfer/Cheques.

Order Tracking and Updates

  1. Order Confirmation
  • After placing an order, you will receive a confirmation email with details of your order and the estimated delivery schedule.
  1. Service Updates
  • We will keep you informed of any changes or updates to your delivery schedule via email or phone.

Delivery Issues

  1. Delays
  • While we strive to meet our delivery estimates, delays may occur due to factors beyond our control. We will notify you as soon as possible in case of any delays.
  1. Missed Appointments
  • If you need to reschedule or cancel your service delivery, please contact us at least [number of hours] in advance. Failure to do so may result in a rescheduling fee.
  1. Satisfaction Guarantee
  • Your satisfaction is our priority. If you encounter any issues with the delivery of our services, please contact our customer support team immediately. We will work to resolve any problems to your satisfaction.

Contact Information

If you have any questions or need further assistance regarding our shipping and delivery policy, please contact us at:

  • DelegateIT
  • Email: info@delegateit4u
  • Phone: +9107738700900
  • Address: Ratntej, 201, A wing, Kasarvadavali, G.B. Road, Thane (W), Maharashtra, India

Changes to this Policy

We reserve the right to update or modify this Shipping and Delivery Policy at any time. Changes will be effective upon posting on our website. We encourage you to review this policy periodically to stay informed about our delivery practices.

Thank you for choosing DelegateIT. We appreciate your business and look forward to serving you.