Refund and Cancellation Policy


At DelegateIT, we strive to provide exceptional service to meet your needs. However, we understand that there may be circumstances where you need to cancel or request a refund for our services. Please read our refund and cancellation policy carefully to understand your rights and responsibilities.

1. Cancellation Policy

1.1 Service Cancellation by Client

  • Notice Period: Clients must provide at least 48 hours’ notice for service cancellations. Cancellations made within this period will not incur any charges.
  • Late Cancellations: Cancellations made less than 48 hours before the scheduled service will be subject to a cancellation fee of 50% of the service cost.

1.2 Service Cancellation by DelegateIT

  • DelegateIT reserves the right to cancel or reschedule services at any time. In such cases, clients will be offered a full refund or the option to reschedule at no additional cost.

2. Refund Policy

2.1 Eligibility for Refunds

  • Unsatisfactory Service: If you are not satisfied with the service provided, you may request a refund within 7 days of the service date. We will review the request and, if deemed valid, a partial or full refund will be issued.
  • Service Non-Delivery: In the event that DelegateIT fails to deliver the agreed-upon services, clients are entitled to a full refund.

2.2 Non-Refundable Services

  • Services that have been fully performed and accepted by the client are non-refundable.
  • Any administrative or processing fees are non-refundable.

3. Refund Request Process

  • Contact Us: To request a refund, please contact our customer service team at [insert contact information] with your service details and the reason for the request.
  • Review Process: Our team will review your request and respond within 7 business days.
  • Refund Issuance: Approved refunds will be processed within 14 business days. Refunds will be issued to the original method of payment.

4. Modifications to the Policy

DelegateIT reserves the right to modify this refund and cancellation policy at any time. Any changes will be effective immediately upon posting on our website. It is the client’s responsibility to review this policy periodically to stay informed of any updates.

5. Contact Information

For any questions or concerns regarding this policy, please contact us at:

Phone: +9107738700900
Address: Ratntej, 201, A wing, Kasarvadavali, G.B. Road, Thane (W), Maharashtra, India

Thank you for choosing DelegateIT. We appreciate your business and are committed to providing you with the best possible service.